Privacy Policy

Company Name: SK Levels

Last updated: 31/05/2026

SK Levels Tuition is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights.

1. Who We Are

SK Levels Tuition provides online tutoring for GCSE Science, GCSE Maths, A-Level Biology and A-Level Chemistry.

For the purpose of data protection law, SK Levels Tuition is responsible for the personal information collected through this website and during the booking process.

Email: sklevelstuition@gmail.com

2. Information We Collect

We may collect the following information:

Student name
Parent/guardian name
Email address
Phone number
Year group
Subject selected
Exam board
Learning goals or areas of difficulty
Booking details
Payment confirmation details
Messages submitted through the contact form
Session notes or progress information
Any information voluntarily provided to help support the student’s learning

We may also collect basic website data through Wix, such as website visits, browser information and cookie-related information.

3. How We Use Your Information

We use personal information to:

Manage bookings and payments
Deliver online tutoring sessions
Contact parents, guardians or students about sessions
Prepare for lessons
Provide suitable academic support
Respond to enquiries
Maintain records of bookings and communication
Improve our services
Meet legal, safeguarding or accounting responsibilities

4. Children’s Information

SK Levels Tuition may collect information about students under the age of 18. Where a student is under 18, bookings and main communication should usually be handled by a parent or guardian.

We only collect information that is needed to provide tutoring safely and effectively.

5. Learning Needs and Sensitive Information

Parents or students may choose to share information about learning needs, health, additional support requirements or other circumstances that may affect learning.

This information will only be used to support the student’s tutoring experience and will be handled carefully and confidentially.

6. How We Store Information

Personal information is stored securely using website, booking, email and payment systems connected to SK Levels Tuition.

We take reasonable steps to protect personal information from being lost, misused or accessed without permission.

7. Sharing Information

We do not sell personal information.

Information may be shared only where necessary, for example with:

Website and booking providers such as Wix
Payment providers
Video call platforms used for online lessons
Professional advisers, if required
Relevant authorities, if there is a safeguarding concern or legal obligation

8. How Long We Keep Information

We only keep personal information for as long as necessary.

Booking, payment and communication records may be kept for business, legal or accounting purposes. Learning-related information will be kept only for as long as it is useful and appropriate for tutoring support.

9. Your Rights

You may have the right to:

Ask what personal information we hold about you
Request correction of incorrect information
Request deletion of your information
Object to certain uses of your information
Ask us to restrict how your information is used
Request a copy of your information

To make a request, please contact:

Email: sklevelstuition@gmail.com

10. Cookies

This website may use cookies and similar technologies through Wix to help the website function properly, improve user experience and understand website activity.

Where required, visitors will be asked to manage their cookie preferences through the website cookie banner.

11. Contact

If you have any questions about this Privacy Policy or how your information is used, please contact:

Email: sklevelstuition@gmail.com

If you are unhappy with how your information has been handled, you can also contact the Information Commissioner’s Office.